01Included
Trained on your business
Your website, FAQs, price lists, policies and documents turned into a knowledge base the agent understands.
IDEAXAI Automation Solutions
An AI support agent trained on your products, policies and tone of voice. It answers on your website, WhatsApp and Instagram in English and Arabic, solves the common questions instantly and hands the rest to your team with full context.
24/7
answers on every channel
EN/AR
fluent in both languages
1
inbox for every conversation
Sound familiar?
If any of these sound like your business, this is exactly where we start.
Customers wait hours for answers to questions you've answered a thousand times.
Messages pile up after hours and on weekends, and sales quietly slip away.
Your support team spends its day copy-pasting the same replies.
What you get
Each part is delivered, documented and handed over. You always know what you're paying for.
- 02Included
Website, WhatsApp & Instagram
One agent working across every channel your customers already use.
- 03Included
Your brand's voice
Friendly, professional and on brand, with clear rules on what it can and can't say.
- 04Included
Smart human handover
Complex or sensitive chats go to the right person, with the full conversation attached.
- 05Included
Orders, bookings & tickets
Connected to your systems to check orders, take bookings or open support tickets.
- 06Included
Insights dashboard
See what customers ask most, how many chats were solved and where answers can improve.
How we work
- 1
Collect
We gather your FAQs, policies and real customer conversations.
- 2
Train & connect
The agent is trained, tested and connected to your channels and systems.
- 3
Test with your team
Your team tries to break it, and we fix every weak answer before launch.
- 4
Launch & improve
Go live, then review conversations every month to make it smarter.
What changes
- Instant replies, even at 3 a.m.
- Your team freed for the conversations that need a human.
- More enquiries turned into sales.
- Consistent, accurate answers every time.
Built for
- E-commerce stores
- Clinics & healthcare
- Real estate
- Hotels & travel
- Telecom & utilities
- Education
- OpenAI
- Claude
- WhatsApp Business API
- n8n
- Make
- Zapier
- Supabase
Not sure this is the right fit?
Tell us about your business. We'll recommend the right mix of services, even if it isn't this one.
Talk to usQuestions
Anything else? Our team replies within one working day.
It only answers from the knowledge you approve. When it isn't sure, it says so and hands over to your team.
Works well with
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We partner with startups and growing businesses to create
websites, brands, and products that perform.